Terms and Conditions
Welcome to the Office Plus Web Site ("www.officeplus.co.uk").
Please read carefully our Terms of Business which
governs your use of our Web Site.
By using this Site and placing an order, you are agreeing to them.
Copyright & Trademark
This Site is owned and operated by Office Plus
Limited. The material contained on this Web Site, including all design, text,
graphics, selection and arrangement of content and all other information on this
Site are copyright of Office Plus Limited or its
licensees, content providers or technology providers. All rights reserved.
Permission is granted to copy, print and distribute in hard copy sections of
this Site for the purpose of browsing and shopping or for placing an order at
officeplus.co.uk Any
unauthorised use of the material on this site without the prior permission of
Office Plus Limited may violate copyright, trademark
and other applicable laws. Office Plus Limited
respects all relevant trademarks which are marked accordingly.
Pricing
"RRP" - any "RRP" used on this Site represents the manufacturers' suggested
selling prices and may not be indicative of the prevailing selling prices at any
specific time and place in your area.
"Our Price" - despite our careful attention to pricing, an item could be
mis-priced inadvertently. If an item's correct price is lower than our quoted
price, we will charge the lower (correct) amount and deliver the item to you. If
an item's correct price is higher than our quoted price,
Office Plus Limited shall have the right to refuse or cancel any such
orders whether or not the order has been confirmed and your credit card charged.
However, we might at our discretion decide to honour the lower (incorrect) price
and send the item in order not to cause you inconvenience.
You "Save" - all references to your "savings" on this Site are based on your
average savings relative to the "RRP" excluding the VAT calculation.
Delivery
We will deliver your order within normal working hours within 1 business day
from receipt of the order if we receive your order before 5pm. If your order is
received after 5pm, we will deliver the order within normal working hours within
2 business days. If for any reason we cannot deliver your order within this time
period we will contact you immediately to arrange a new delivery time with you.
If for any reason we cannot deliver your order within our time period you may at
your option cancel your order and we will provide you with a full refund.
Your
Order
We reserve the right to substitute goods within your order with goods of an
equivalent nature (e.g. a blue stapler for a red one). If you do not wish to
accept the substituted goods then you must return them to us within 7 days of
their receipt.
Contract formation
No contract shall subsist between you and Office Plus
Limited for the sale by it to you of any product unless and until Office Plus
Limited accepts your order by sending you a VAT invoice. Office Plus Limited
specialises in selling to business consumers and reserves the right to refuse
orders it deems to be of large quantity or placed by resellers. Your order
confirmation is for your convenience only and does not constitute an acceptance
of your order. That acceptance will be deemed complete and will be deemed for
all purposes to have been effectively communicated to you at the time
officeplus.co.uk sends the
email to you (whether or not you receive that email). Title in the goods shall
not pass to the customer until all sums due from the customer to the supplier on
any account have been paid.
Communication
We may contact you periodically to communicate
promotions and special offers. As per the Privacy and Electronic Communications
Regulations Act (PECR) 2003, on every communication a valid 'opt-out' option
will be provided.
Your
information
We take your privacy concerns seriously. We abide by the UK
and EU Rules on Data Protection. If you have any further queries regarding
privacy, please contact our customer service team via the Contact Us link on our
website.
Your
information is used strictly for internal purposes. We collect basic login data
(e.g. email address, password, company name) when you register with us. This
information is used to identify our customers and to send order confirmations.
We collect delivery and billing information (i.e. billing/delivery addresses,
phone number) at the Checkout page in order to process your order and to contact
you should there be a problem with your order.
We
value your privacy and understand that you don't want your name and personal
details sold to third parties. Office Plus Limited
will not sell, trade or rent in any form your information to a third party. We
will only provide your information to a third party when it is necessary for
processing your order and facilitating delivery who will also keep your personal
details protected.
By
using our web site, you consent to the collection and use of this information.
Should we decide to change our privacy policy in any way, we will post such
changes to this page so that you are aware of the information we collect, our
use of it, and the circumstances under which we would disclose it.